Think of Work Types as skill sets or certifications. Work Types can be assigned to Field Resources (Employees and Vendors) as well as Items.
In the Job Visit section of the job page, you have the option to assign one or more Work Types. If assigned, the Field Resource and Job Items dropdown options are filter to only display the ones assigned that Work Type.
Create as many Work Types as needed by clicking the gear icon in the upper right corner then select ‘Work Types’
Admin Users can turn the Work Type feature on/off by clicking the gear icon in the upper right corner then ‘Account Settings’.